Let me ask you a quick question, honest answers only.
Are you a good listener?
If your answer is “Yes”; congrats. You are practicing a valuable skill that will help you build trust.
If your answer is “No”; read on.
Think of a time when you were not listened to. A time when you were trying to make a point, or share your feelings, and the other party just wasn’t listening to you. It was probably frustrating. It probably eroded the level of trust you felt with that person.
Listening is a lost art. Those who practice good listening skills gain a distinct advantage over those who don’t listen well.
The advantage they gain?
Trust.
Being a thoughtful listener helps others feel heard. It makes them feel valued. They feel as though what they have to say is important.
Listening builds trust.
Here are some tips on how you can become a better listener:
Don’t Talk Too Much — Talking too much and not listening enough. Two sides of the same tarnished coin. You can’t listen when you are talking.
Wait Your Turn — Don’t talk over people. Don’t wait for the next nanosecond pause to squeeze your point in.
Don’t Think of What You Are Going to Say Next — Fully listen. Don’t think of your witty retort or counter-point. Just listen.
Listen, Breathe, Speak — Before you respond to a person, take a breath first. This simple practice allows the other person time to finish what they are saying and allows you to give a thoughtful response.
Listening is a superpower. You will appear more thoughtful. You will build trust. You will stand out.
Most of your questions in life get answered if you take the time to listen.
In a world where everyone is too focused on making noise and being heard…
Be the different one.
Be the one who listens.